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Privacy Policy

At Onivu, we are committed to protecting the privacy of our users and customers. This privacy policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

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Onivu

Office Belgium:
Rijksweg 406
3650 Dilsen, Belgium
VAT BE1007488916

Post Address Netherlands:
Haverterstraat 30
6118 CD Nieuwstadt, Netherlands

Email: info@onivu.com

2. Personal Data We Collect

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We may collect and process the following categories of personal data:

  • Identification data: name, email address, phone number, company name, billing address
  • Technical data: IP address, browser type, device data
  • Usage data: information about how you use our website and services
  • Communication data: content of emails, chats or other correspondence with our team

3. How We Use Your Data

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We process your personal data for the following purposes:

  • To communicate with you and respond to your inquiries
  • To process and manage agreements and projects
  • To improve and optimize our services
  • To comply with legal obligations
  • To send updates and marketing communications (only with your consent)

4. Legal Grounds for Processing

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We process your personal data based on:

  • Your consent (e.g., for newsletter subscriptions)
  • Performance of a contract (e.g., project agreements)
  • Legal obligations (e.g., invoicing)
  • Legitimate interests (e.g., improving our services)

5. Data Retention

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We retain personal data only as long as necessary for the purposes stated above or as required by law. Typically, this means:

  • Project data: up to 5 years after completion
  • Financial data: up to 7 years in line with legal requirements
  • Contact forms: 12 months unless follow-up is required

6. Sharing With Third Parties

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We only share your data with:

  • Service providers we engage to perform certain business-related functions
  • Legal authorities when legally required

We never sell your data to third parties.

7. Your Rights

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You have the right to:

  • Access, correct or delete your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Belgian Data Protection Authority (GBA)

To exercise your rights, contact us at info@onivu.com.

8. Data Security

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We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration or destruction.